https://billyyu.io/en/ Recent content in Home on Billy Yu Hugo en-US Mon, 14 Sep 2026 22:57:11 +0800 https://billyyu.io/en/blog/ai-is-everywhere/ Mon, 14 Sep 2026 22:57:11 +0800 https://billyyu.io/en/blog/ai-is-everywhere/ <h2 id="before-ai">Before AI</h2> <p>Before AI, human beings could still take pride in our intelligence. It was the one thing machines—objects without minds or souls—could not rival. Machines were designed, manufactured, and maintained by humans.</p> <p>I was proud to be one of the people who did that work. I still am.</p> <h2 id="now">Now</h2> <p>I built this website with AI. Without it, the site would not be this organized, nor would I have brought it online so quickly.</p> https://billyyu.io/en/about/ Wed, 18 Feb 2026 08:18:18 +0800 https://billyyu.io/en/about/ <p>I have spent more than a decade working in enterprise infrastructure, from financial-system releases and testing to storage support and cross-regional team building. Today I focus on reliability in complex systems and on making technical support a better feedback loop between products and customers.</p> <h2 id="experience">Experience</h2> <h3 id="infinidat">Infinidat</h3> <p><strong>Director, APJ L3 Support Manager</strong> · Jul 2015 — Present</p> <ul> <li>Built and led the APJ L3 support team as part of a global 24×7 operation</li> <li>Worked on enterprise storage solutions, complex incident analysis, PoCs, and knowledge systems</li> <li>Partnered with product, engineering, and vendors to close feedback loops and improve the product</li> </ul> <h3 id="ibm-shanghai">IBM Shanghai</h3> <p><strong>Team Lead, XIV Support</strong> · Apr 2012 — Jul 2015</p>